FAQ


Welcome to Knowledge City! (Population: You)
 

Home to the answers of all life’s big questions.

 

Sizing

 

All our clothing is made for a “regular fit” but in case you need a hand, hit up this sweet size guide here. If you're still unsure, hit us up in live chat, email or call us on 1300 921 020. Still not sure? Get both sizes we’ve got your back with free delivery & returns.

 

Delivery

 

Free Delivery, Free Returns , Free Tibet  on all orders over $75 (Aus Only). All orders are shipped out at 3pm each day, with an estimated 2-3 day delivery time. On your order confirmation email you’ll receive a tracking code to to check the status of your delivery (keep your eyes on the prize).  

 

Exchanges & Returns

 

Couple of conditions here lads. It has to be within 30 days of order, hasn’t already been worn or dirtied. To get started send an email to customerservice@ypthreads.com.au to let us know that you want to return an item. Then send it back in the pre-paid return stachel that was included in your order along with your invoice or a piece of paper with your name. You can drop the parcel off at any Aus Post store or Aus Post Box.

 

If you are outside of Australia, please send your product to 5/374 Brunswick Street Fortitude Valley and notify us via email at customerservice@ypthreads.com.au.

 

 

FAQ’s

 

 

Can I do stunts in my YP kit? Hell yeh dog, life’s short stunt it.

 

Do you have anywhere I can pick  my it up from? Nah man, only online, it's the way of the future.

 

Whats doing my order never arrived? All our orders are delivered by 3rd parties, get in touch with us and we can help you track it down

 

Do you cats ship internationally? We sure do, just hit the international delivery box on checkout, unfortunately though you’ll have to cover the cost of that one.

 

If I am wearing YP attire will women randomly introduce themselves to me? Highly likely.

 

You got some sick imagery/stunts you want to share with us? Shityeh, can’t wait to see it. Couple of different ways to get our attention, you can throw that sucka up on our Facebook wall or Instagram and tag @ypthreads. Whatever you do, be sure to rock a sneaky #ypthreads so we can find it. Not feeling social ? Send it on through to customerservice@ypthreads.com.au.

 

Contact

 

Talk to a human:

Drop us a line on 1300 921 020 (no prank calls)

 

Keep it Digital:

customerservice@ypthreads.com.au

 

Hit us up in the live chat